Payboost
⚠️ Draft. Items marked like [this] are placeholders the Payboost team must fill in before launch.
Who we are
[Company name] ("Payboost", "we") is responsible for your personal data when you use the Payboost Telegram bot and this website. You can reach our data protection contact at [privacy@email].
We follow the Nigeria Data Protection Act 2023 (NDPA).
What we collect
- Telegram details: your Telegram user ID, username and display name.
- Phone number: when you tap "Share phone number".
- Name: the account name your bank returns when you add a bank account.
- Email: asked once, before your first order.
- Bank accounts and wallet addresses you add or use in orders.
- Orders: amounts, rates, networks, status and receipts.
- Support messages you send us.
- Website: basic technical logs (such as IP address and browser) needed to run the site securely.
Why we use it
- To create and complete your orders with our payment partner.
- To check that payments come from your own account and to prevent fraud.
- To meet legal duties, including anti-money-laundering rules and record keeping.
- To send you order updates and receipts in Telegram.
- To help you when you contact Support, and to keep Payboost secure and working.
Who we share it with
- Our payment partner [Payment partner name], which processes your order and needs your name, email and payment details.
- Banks and payment networks involved in moving your money.
- Telegram, which delivers the bot's messages.
- Service providers that host our systems, under contracts that protect your data.
- Authorities, when the law requires it.
We do not sell your personal data.
Cookies and tracking
This website does not use advertising or tracking cookies. It remembers your light or dark theme choice in your browser. It loads fonts from Google Fonts, which receives your IP address when the page loads.
How long we keep it
We keep order and identity records for as long as the law requires ([Retention period, e.g. 5 years] after your last order), and other data only as long as we need it for the purposes above.
How we protect it
We use encryption in transit, access controls and logging, and we mask account numbers and addresses in our internal logs. No system is perfectly secure, so please keep your Telegram account protected too.
Your rights
Under the NDPA you can ask to access, correct or delete your data, object to or restrict how we use it, and receive a copy of it. Some data we must keep by law. To make a request, contact us using the details below.
You can also complain to the Nigeria Data Protection Commission (NDPC).
Messages from the bot
We send messages about your orders. If we send optional messages (for example daily rates), each one has a way to stop them.
Changes to this policy
We may update this policy. We will show the new date at the top and tell you in the bot about important changes.
Contact
Email [privacy@email], or tap Support in the bot.